REFUND POLICY
  • Return Policy for Superbhai App:

    Return Window: Subscribers have a 3-day window from the date of purchase to request a return.

    Return Requirements: To initiate a return, the subscriber must provide proof of purchase and state the reason for the return.

    Note: Since our service is entirely digital, there are no tangible goods to return.

    Process of Return: For a return request, please contact our support team via [sai@heygiffie.com]. Once the return is approved, the subscriber's access to the service will be terminated.

  • Shipping Policy for Superbhai App:

    Since our service is entirely digital, there are no tangible goods to ship.

    Delivery Timeline: Access to the subscription features is granted immediately upon successful payment within the app.

  • Refund/Cancellation Policy for Superbhai App:

    Refund Eligibility: Refunds are available within the 3-day window from the date of purchase. To be eligible for a refund, subscribers must not violate any terms of service and should provide a valid reason for the refund.

    No Refund after 3 Days: After the 3-day window, no refunds will be processed.

    Processing Time: Refunds will be processed within 7 business days from the approval date.

    Mode of Refund: Refunds will be processed through the original payment method. Depending on the payment gateway and your bank's policies, it may take up to 10 business days for the refunded amount to reflect in your account.

    Cancellation: Since subscriptions are not auto-renewable, there's no need to cancel them. However, should a subscriber decide not to use the service anymore within their month of access, they can notify our support team through the app. Note that access will cease immediately upon the request, regardless of any remaining days in the month.

  • Changes to this Policy

    We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes to this Refund Policy will be effective immediately upon posting the revised version on our website. We encourage you to periodically review this Refund Policy to stay informed about our practices.

Contact Us:

If you have any questions or concerns about this Policy or our practices, please contact us at sai@heygiffie.com.

By using our services, you signify your consent to this Policy. If you do not agree with this policy, please refrain from using our services.